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Privacy Policy

Who we are

The Welsh Local Government Association (WLGA) uses personal information to enable us to carry out services in respect of the Wales Safer Communities Network.  The service is the strategic voice that champions and connects everyone involved in community safety so they can create safer communities – locally, regionally and nationally.  We take the privacy of your information very seriously and this policy explains how we collect, use and dispose of your information and how we keep it secure.

Wales Safer Communities Network – Contact us

Welsh Local Government Association,
One Canal Parade,
Dumballs Road,
Cardiff, CF10 5BF

How and what data is collected

safercommunities.wales collects data in the following ways:

  • Via our ‘Contact us’ form
  • When you create a user account (Network members only)

The personal data processed as part of these services includes:

  • Names
  • Organisation
  • Addresses
  • Email Addresses
  • Online user details, including information held within website accounts

This information is provided to us directly from individuals.

The UK’s third generation of data protection law replaces the Data Protection Act 1998.  The Data Protection Act 2018 accepts the standards and obligations set by the General Data Protection Regulation (GDPR) and, where GDPR allows, makes specific provisions relevant to the UK.

How your information is used

We will use personal information provided only for purposes consistent with the reason it was provided to WLGA.  All information is retained in line with WLGA’s Data retention policies.

Information we process is processed under the following Schedule(s):

Article 6 condition

Consent – Art 6(1)(a)

There may be occasions when we are legally obliged to share information with other public sector agencies.  Further details of this will be outlined within the WLGA’s Data Protection Policies.

If you would like a copy of the information that we hold and share about you please contact the Data Protection Officer, WLGA email dataprotection@wlga.gov.uk or complete an Individual Right request form.

To access the WLGA’s full Privacy Policy please click here.

Please note we may use your data for the following reasons:

  • To respond to your request.
  • To respond to an organisation application, this will only be provided if you have provided them with consent.

NB: Your data will not be shared with a third-party provider.

Where is your data held

  • Our state-of-the-art data centres are ISO27001 certified and protected by all the latest security features. Private networks and firewalls defend your servers, applications and data, while snapshots, images and clones let you safely test and restore virtual machines at any time.
  • These databases are maintained, and your data will be deleted after an 8 year period.
  • We are both ISO9001 and ISO27001 certified to ensure our process is secure, robust and delivers client confidence and satisfaction.

Your rights

With regards to your stored data your rights include the following:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Use of cookies on the website

If you request a password reset, your IP address will be included in the reset email.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site.

We use cookies to help gather anonymous information on how our website is used. This information helps us to improve our website and provide a better service for our visitors.  Additionally, the social media functionality that we use sets cookies.

Further information about cookies is available at Cookies Statement.