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Accessibility Statement

Using this website

This website is run by the Wales Safer Communities Network. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • ability to change the text size
  • zoom in up to 300% without the text spilling off the screen
  • toggle between language preferences of either English or Welsh for every page and resource
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • accessible in multiple device formats, that is computer/ laptop, tablet and mobile

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • you can’t modify the line height or spacing of text
  • some older PDF documents aren’t fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Wales Safer Communities Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.*

Non-accessible content

Images, video and audio

Background image on the home page (banner) does not have alternative text.

We plan to add alt text to images on across the remainder of the website. We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Each podcast episode will have an accompanying Podcast Extra PDF document, to ensure that those who are deaf or hard of hearing can access the same information and resources. For this reason, there will be a bilingual Podcast Extra available for every episode, with corresponding Welsh and English language episodes considered as separate episodes – as they might include slightly different information depending on the guest and their role within the organisation.

PDFs and other documents

Many of our older PDFs and Word documents may not meet accessibility standards, these would be historical documents or provided by a third party – for example, they may not be marked up so they’re accessible to a screen reader. We believe that this would be a ‘disproportionate burden’.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 17 September 2021. It was updated on 18 October 2021, following a testing period carried out by our website developers, CREO.