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If you’ve witnessed or been the victim of crime, please report it to the Police. Call 101 or report it online depending on your region of Wales – South Wales Police, Dyfed Powys Police, Gwent Police or North Wales Police. In an emergency, call 999.

If you’re deaf or hard of hearing, use the Police textphone service 18000 or text on 999 if you’ve pre-registered with the emergencySMS service.

If you have information about crime and wish to remain anonymous, contact the independent charity Crimestoppers on 0800 555 111 or online.

If you’ve been affected by crime, you can access support from Victim Support, including via their national 24/7 supportline for free on 08 08 16 89 111, or get support online.

Under each of the topics and their sub-topics we have included help and support information which is appropriate for each specific topic.

If you or someone else is in imminent danger, please call the police on 999.

There are many commonalities between community safety and safeguarding, as demonstrated with safeguarding being one of the topics focused on within the website. But there are different elements, for example the legislation. Whilst everyone can be involved in community safety or be a victim of when it goes wrong, safeguarding is about protecting children and adults at risk from a range of abuse. Safeguarding must always be taken into consideration and the duty to report applies across community safety as it does in other services.

An adult survivor of domestic abuse may not be an adult at risk in regard to safeguarding, however if they disclose something about their child which suggests a child is at risk, then a report should be made in regard to the child.

There are many instances where a situation falls under both safeguarding and community safety. For example, cuckooing (criminal exploitation) which often involves an adult at risk coupled with criminal activity.

The close working relationship between the two is demonstrated in the directory by the links to the community safety page(s) on local authority webpages and to the safeguarding webpages as well.

Wales has a strong focus on prevention, it runs through the Social Services and Wellbeing (Wales) Act 2014 and the Wellbeing of Future Generations (Wales) Act 2015. What makes people feel safe in communities encompasses a number of different elements: it is about safe travelling and pursuits (public safety); preventing fires and home safety; and can and should involve everyone. There are certain elements that are about crime and crime prevention, but for others it is about improving the environments that people live in and enabling people to undertake daily activities safely and without coming to harm.

If you wish to make a complaint about the Wales Safer Communities Network, please email safercommunities@wlga.gov.uk for the attention of the Head of the Network. If the complaint is in regard to the Head of the Network, please put it to the attention of the Director of Social Services and Housing.

If you have a complaint about a partner such as the Police or Local Authority, please visit their website and follow their complaint procedure.